Contact Us

We're here to help with any questions about TRON DISCOUNT

Email Support

Get a response within 24 hours on business days

[email protected]

Telegram Support

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t.me/TronDiscountSupportBot

Support Information

Operation Hours

Monday-Friday: 2:00 AM - 12:00 PM (UTC)
Saturday-Sunday: 3:00 AM - 11:00 AM (UTC)
Support hours align with Hong Kong business hours

Expected Response Time

  • Email: within 24 hours
  • Telegram: within 24 hours

For fastest support with technical issues, please include your TRON wallet address and transaction hash (if applicable).

Send Us a Message

If your inquiry is related to a specific account

Frequently Asked Questions

TRON DISCOUNT connects TRON energy sellers and buyers in a secure marketplace. Sellers can monetize their unused energy while buyers can acquire energy without having to freeze TRX. Our platform matches supply and demand automatically, with all transactions secured on the TRON blockchain.

TRON DISCOUNT charges a 2.5% fee on successful energy trading transactions. There are no hidden fees, and all charges are transparently displayed before confirming any transaction.

Absolutely. TRON DISCOUNT never takes custody of your funds or private keys. We connect to your wallet using secure, industry-standard protocols, and all transactions require your explicit approval through your wallet interface.

All earnings from selling energy are directly deposited into your connected TRON wallet. There's no need for a separate withdrawal process. You can configure automatic withdrawal settings in your profile to transfer funds to another wallet once they reach a specified threshold.